Total Metrology LLC
Our website address is: https://totalmetrology.com
Your personal information is not required to visit TotalMetrology.com
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your experience. Total Metrology LLC will never sell or share your information. Your information is maintained in what we believe to be a well protected environment (secure servers, firewalls, best tech, etc.)
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Total Metrology is not responsible for the actions of third parties.
How We Collect Data
Your personal information is not required to visit TotalMetrology.com
We collect your data when you fill out a request for a quote, and fill in customer account information. We only collect what you enter.
What do we do with the data that we collect
Any information collected is knowingly provided by you and only when requested/required. This includes information provided on the quote inquiry and customer account forms to create customer accounts, create quotes for requested work, email the requested quote, email job confirmation, communicate via email regarding the job and/or billing.
CAD/Other Drawings
Uploaded files are securely transferred to cloud storage where they are encrypted and stored.
If you upload CAD models, drawing files, or other technical data, Total Metrology LLC will only use them for reference purposes related to the requested services, including but not limited to product development, CMM inspection, CMM programming, or CMM fixture design. These drawings will be accessible only by Total Metrology LLC and used solely for the intended purposes as set forth by you the customer at the time of service request.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for the session, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We use cookies on the Site to, among other things, record registration information, record user preferences, keep you logged into the Site and facilitate purchase procedures, cookies help us to understand how the Site is being used and to improve your user experience.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We do not share your data with anyone, do not sell your customer data for any reason.
How long we retain your data
We retain your data for as long as needed in regards to you being a current and active customer. After one year of inactivity, your customer account and data will be deleted.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Privacy Policy Changes
Although most changes will likely be minor in nature, Total Metrology LLC may change it’s privacy policy at their sole discretion. It is the customers responsibility to check the Privacy Policy from time to time to check for any changes. Any use of this site after changes are made, constitute acceptance of said changes.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To request a copy of your data or opt out of please contact the site administrators at
info@TotalMetrology.com
Where we send your data
New Customer Account creation may be checked through an automated spam detection service.